Frequently Asked Questions

Find answers to common questions about purchasing, downloads, licensing, updates, support, and more.

Purchasing

How do I purchase a product?

Browse our collection, select the product that best fits your needs, choose the appropriate license, and complete your purchase securely through our checkout.

Which payment methods do you accept?

Payments are securely processed by Lemon Squeezy. Most major credit and debit cards are accepted, along with additional payment methods available in your region.

Do I need to create an account before purchasing?

No. You can complete your purchase without creating an account.

Downloads

When will I receive my download?

Your download will be available immediately after your payment has been successfully completed. You'll also receive a confirmation email containing your download link, receipt, and purchase details.

I can't find my download email. What should I do?

Please check your Spam or Junk folder first. If you still can't locate the email, contact our support team and we'll be happy to assist you.

Can I download my purchase again later?

Yes. If you lose access to your download, simply contact us with your purchase information and we'll help you regain access.

Licensing

What licenses do you offer?
  • Personal LicenseIdeal for personal projects, learning, and portfolio websites.
  • Commercial LicenseSuitable for client work and a single commercial end product.
  • Business LicenseDesigned for SaaS platforms, commercial applications, and products intended for multiple paying users.

Please refer to the License Agreement on each product page for complete usage terms.

Can I upgrade my license later?

Yes. If your project requires a higher license in the future, simply contact us and we'll assist you with the upgrade process.

Can I use one license for multiple projects?

No. Each license is valid for a single end product unless otherwise specified in the applicable License Agreement.

Product Updates

Do I receive free updates?

Yes. All purchased products include free updates unless otherwise stated on the product page.

How can I get the latest version?

The latest version is always available upon request. If you need the most recent release, simply contact our support team.

Support

How can I contact support?

If you have any questions or experience any issues, simply submit a support ticket. Our team will respond as quickly as possible during business days.

What does support include?

Our support includes:

  • Installation assistance
  • Bug reports
  • Product-related questions
  • Guidance on documented features
What is not included in support?

Support does not include:

  • Custom development
  • Website customization
  • Third-party plugins or services
  • Programming tutorials
  • Server configuration or administration

Custom Services

Do you offer customization services?

Yes. We offer custom development and website customization services for selected projects. Contact us with your requirements and we'll be happy to provide a quotation.

Refunds

Can I request a refund?

Absolutely. Customer satisfaction is important to us. If you experience any problems with your purchase, simply contact our support team. We'll work with you to find the best solution, and if a refund is appropriate, we'll process it promptly in accordance with our Refund Policy.

Compatibility

Which browsers are supported?

Our products are tested on the latest stable versions of Chrome, Edge, Firefox, and Safari whenever applicable.

Which technologies do your products use?

Depending on the product, our templates may be built with modern technologies such as React, Next.js, Vite, Bootstrap, Tailwind CSS, SCSS, JavaScript, TypeScript, or WordPress.

Do your products include documentation?

Yes. Every product includes comprehensive documentation to help you install, customize, and use it efficiently.

Do you provide the Figma source files?

Some products include Figma source files, while others do not. Please refer to the product description to see exactly what's included with your purchase.

Still Need Help?

If you couldn't find the answer you were looking for, our support team is here to help. Feel free to contact us, and we'll get back to you as soon as possible.