Privacy Policy

Last updated: July 2026

At AliThemes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit our website or purchase our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Information You Provide

When you purchase a product, contact us, or submit a support request, you may provide information such as:

Full name
Email address
Billing information
Company name (if applicable)
Any information you include in your support request

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referral source
Date and time of your visit

This information helps us improve our website, understand visitor behavior, and enhance the overall user experience.

How We Use Your Information

We use your information to:

Process and verify purchases
Deliver digital products
Provide customer support
Respond to inquiries
Improve our products and services
Maintain website security
Detect fraud or unauthorized activity
Comply with legal obligations

We only collect information that is necessary to provide and improve our services.

Payments

Payments on our website are securely processed by Lemon Squeezy.

AliThemes does not store your complete payment card information. Payment details are processed securely by our payment provider in accordance with their own privacy and security practices.

Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Measure the effectiveness of our content

Most web browsers allow you to control or disable cookies through your browser settings.

Analytics

We may use analytics tools to better understand how visitors use our website. These services help us improve performance, usability, and the overall customer experience.

Analytics data is collected in an aggregated form whenever possible and is not used to personally identify visitors.

Data Sharing

We do not sell, rent, or trade your personal information.

We may share limited information only with trusted service providers when necessary to operate our business, including:

Payment processing
Website hosting
Analytics services
Customer support tools
Email delivery services

These providers are permitted to use your information only for the services they perform on our behalf.

Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Maintain business records
Resolve disputes
Comply with legal or tax obligations

When information is no longer required, it is securely deleted or anonymized where appropriate.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

While no method of data transmission or storage is completely secure, we continuously work to maintain a high level of security.

Third-Party Services

Our website may contain links to third-party websites or integrate third-party services.

These services operate under their own privacy policies, and we encourage you to review their policies before providing personal information.

Your Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Restrict or object to certain processing
Withdraw consent where applicable

To exercise any of these rights, please contact us.

Children's Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The updated version will always be published on this page with the revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our support page or the contact information provided on our website.